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Frequently Asked Questions


DO YOU ACCEPT CHECK PAYMENTS OR PURCHASE ORDERS?

We do not accept check payments or purchase orders. If you are ordering art on behalf of your company or organization, please contact us to discuss alternative methods payment.

WHAT IS YOUR SHIPPING POLICY?

For printed items that are ordered directly from our website, you can expect delivery in 5-7 business days. For original Items that come from the artist, please allow 8-12 business days for your item to be delivered.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

If you received your item and find it is damaged, defective, or simply not to your liking, please contact us through our website to explain your dissatisfaction. We will make arrangements for you to return the item at no cost to you. If you are requesting a replacement of a defective item. please return the item to the artist at no cost to you, and a replacement item will be shipped. If you do not wish to have the item replaced, your money will be refunded to the credit card on which the original payment was made, less a 15% re-stocking fee.

How can I find out about new works in your gallery, or if you are offering discounts?

To receive email updates about upcoming additions to the gallery, or to learn about seasonal discounts and offers, please opt in to receive our periodic newsletter. Do you accept custom requests? If you have a custom photo request, such as a size or print format other than what you see on the website, please contact us to tell us your request, and we will try to accommodate. If you are looking for an image of a specific animal, say, and you don't see that animal in our collection, please email us to ask if we have such an image "in the warehouse". We are always glad to hear your feedback and requests.

Do you put your photos on mugs, notebooks, mousepads, or other items?

As a rule we do not produce items such as mugs, notebooks, mousepads, etc. If you have a special request, contact us through the website to discuss your request, and perhaps we can accommodate.


How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!. You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: link

Facebook: link


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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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